Royal Assistance

Frequently Asked Questions

Everything you need to know about our handcrafted brooches, materials, styling, shipping & policies.

1. What are Priyoraa brooches made of? −
Our brooches are crafted using premium metal casting with carefully finished detailing. Material and finish specifications may vary by design and are mentioned on the respective product page.
2. Will the colour or finish fade over time? +
Like all fashion accessories, the finish may naturally change over time depending on usage and exposure. To preserve its appearance, keep your brooch away from water, perfume, sweat and harsh chemicals, and store it safely after use.
3. Where can I wear a Priyoraa brooch? +
Priyoraa brooches are designed to complement Sherwanis, Bandhgalas, Jodhpuris, Blazers and other traditional or formal outfits. They are ideal for weddings, engagements, festive occasions and special events.
4. Is the brooch secure to wear? +
Yes. Our brooches feature a secure locking pin designed to hold the piece firmly when worn correctly.
5. Does the brooch come with premium packaging? +
Yes. Every Priyoraa brooch comes in premium gift-ready packaging, making it suitable for both personal use and gifting.
6. Is Cash on Delivery available? +
Yes, Cash on Delivery is available on eligible orders and serviceable PIN codes. Availability will be shown during checkout.
7. How quickly will my order be dispatched? +
We aim to dispatch orders within 24–48 hours. Delivery time may vary depending on your location and courier service.
8. How long does delivery usually take? +
Most orders are delivered within approximately 3–7 business days after dispatch. Delivery times may vary for remote locations or due to courier-related delays.
9. What if I receive a damaged or incorrect product? +
If you receive a damaged, defective or incorrect item, please contact us within the timeframe mentioned in our Replacement Policy with the required order details and unboxing proof. Once verified, our team will assist you with the appropriate resolution.
10. Can I return or replace my order if I simply change my mind? +
Returns and replacements are subject to our Return & Replacement Policy. Please review the policy before placing your order for complete eligibility and conditions.
11. How should I care for my Priyoraa brooch? +
Avoid direct contact with water, perfume, deodorant and other chemicals. After use, gently wipe the brooch with a soft dry cloth and store it separately in its box.
12. Can I gift a Priyoraa brooch? +
Absolutely. Our brooches are designed as premium gifting pieces and arrive in gift-ready Priyoraa packaging.
13. How can I contact Priyoraa if I need help with my order? +
You can reach our customer support team through the contact details provided on our website. Please keep your order number handy so we can assist you faster.

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