Hassle-Free & Customer-First

RETURNS & EXCHANGES POLICY

Your satisfaction is our priority. If you are not completely delighted with your purchase, we make returns and exchanges effortless.

🔄 1. 7-Day Doorstep Return & Exchange Window

We offer a 7-day return and exchange window starting from the day your package is delivered.

• Wrong size or fit? We will exchange it for your correct size with zero reverse delivery charges.
• Transit damage or defective piece? We arrange immediate doorstep replacement.
• Items must be unused, in their original condition with the signature velvet box and packaging tags intact.

📲 2. How to Request an Exchange or Return

We do not require complicated online forms. Simply connect with our concierge team via any of these channels:

Our team will verify your request and schedule a courier pickup from your delivery address within 24–48 hours.

👑 3. Lifetime Anti-Tarnish Plating Warranty

Every authentic Priyoraa jewel comes with lifetime anti-tarnish plating assurance. In the unlikely circumstance of color fading under normal everyday wear, contact us at +91 9610713366 and our team will restore or replace your piece free of charge.